Provide pre and post sales technical support on design tools, silicon and IP to Xilinx FAEs and customers by means of software, system and module level design evaluations and issue resolution. Occasional customer visits and informal training. Travel to customer sites to work with them side by side as the Xilinx expert. Provide feedback to various product development teams to help define future product enhancements and evolution including IP cores, device architectures and software tools.
Must be able to complete the following with minimal guidance:
- Debug customer designs and identify software and/or hardware issues through simulation, emulation and on-site analysis of typical FPGA/SOC design issues
- Design, develop, code and test embedded reference designs
- Review, profile, optimise, debug customer code
- Run design benchmarks on a variety of OS/ bare metal implementations
- Write, optimise or modify software drivers
- Write, optimise, modify or analyse software low level applications on bare metal or a variety of OS environments
- Become the regional subject matter expert on a chosen application or hard IP module
- Provide technical assistance to help achieve FAE design win targets in the embedded space
- Develop, recommend and support customer design methodologies
- Work with 3rd party software ecosystem providers to support mutual customers
- Support customer project design reviews.
- Work with product development teams to provide feedback and suggestions including the filing of change requests for documentation and software etc.
Education/Experience
- 5+ years experience in embedded software development
- Bachelor’s degree in Electrical/Electronic or Computer Science
- Knowledge of Processor Architecture and design for both hardware and software
- Experience of ARM processor architectures and tools considered as a preference
- Solid programming experience in C/C++ and TCP/IP networking
- Excellent knowledge of OS coding techniques, protocols, interfaces and hardware subsystems
- Detailed knowledge of Linux, code development and scripting
- Real-time embedded RTOS based development expertise
- Familiarity with 3rd party OS, compilers, hypervisors, profilers, emulators and debuggers
- Demonstrated capability for lab and system debug
- FPGA knowledge extremely beneficial
- Hardware knowledge and understanding of HDL, Xilinx Tools and silicon a benefit
- Excellent communication and organisational skills, verbal and written, with the ability to multi-task, prioritise and track activities
- Service and results orientated with strong desire to support customers as well as an extension of a dynamic sales team
- Proficient use of MS Office programmes (Excel, Powerpoint, Word etc) is required